FREQUENTLY ASKED QUESTIONS

You can purchase our products directly from our website or through select retail partners and skincare spas.

No, not at this time. We are only available for purchase in the USA.

If you’re not satisfied with your purchase, we offer a 30-day return policy. For more details, visit our Returns and Refunds page.

Orders are typically processed within 1-2 business days, and shipping times vary based on your location. You will receive a tracking number once your order has shipped.

If you wish to change anything in your order please go to the Contact Us page with your order details and information about the request. Doing this as quickly as possible will give us a greater chance of fixing the order before it’s sent.

If, however, the order has already been shipped then we can’t help unfortunately. But have a look at the returns or refunds section of the FAQ for more help.

30-DAY MONEY-BACK GUARANTEE POLICY

Effective Date: 1/10/2024

Perri Skin LLC

42 Stephen St

Lemont, IL 60439

Email: support@perriskin.com

We stand behind the effectiveness of Perri’s Skincare products, and your satisfaction is

our priority. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free 30-day money-back guarantee.

Terms and Conditions:

Eligibility:

● The 30-day money-back guarantee applies to purchases made directly

through the official Perri Skin website.

Initiating a Return:

● To initiate a return, simply reach out to our dedicated customer support

team at support@perriskin.com within 30 days of receiving your order.

Return Process:

● Our customer support team will guide you through the straightforward

return process and provide you with a return authorization.

Return Conditions:

● Ensure the product is returned in its original packaging and in good

condition.

● Return shipping costs are the responsibility of the customer unless the

product is damaged or defective upon arrival.

Refund Process:

● Upon receiving the returned product, we will promptly inspect it to ensure

it meets the return conditions.

● You will be refunded the initial credit amount along with any shipping

costs incurred.

Refund Timeframe:

● Expect your refund to be processed within 30 business days from the date

we receive the returned product.

Contact Information:

● For any inquiries or to initiate a return, kindly contact our customer

support team at support@perriskin.com.

Your satisfaction is at the core of our commitment. Thank you for choosing Perri Skin.

Paige Burdette

Founder

Perri Skin LLC

Yes, Herb Astragalus might be able to suppress cutaneous inflammatory diseases by helping with skin inflammation and or redness of the skin. If you have concerns, please consult with a physician.

Yes, Perri Skin’s serum is clinically proven to be non-irritating and is both dermatologist recommended and tested for safety.

Yes. Our serum is made from all-natural, non-toxic ingredients, but we recommend consulting with your healthcare provider before introducing any new skincare product during pregnancy or breastfeeding.

The serum has been clinically tested and shown to be non-irritating. However, if you experience any irritation or discomfort, discontinue use and consult a dermatologist.

Yes! Perri Skin’s Anti-Aging Glow Serum contains anti-inflammatory and healing ingredients that can help reduce redness, calm irritation, and support overall skin health, which can be beneficial for those with acne. While it's primarily designed for anti-aging, its soothing and balancing properties make it suitable for acne-prone skin too.

Perri Skin’s Anti-Aging Glow Serum is patent-pending and uses a unique combination of natural, non-toxic ingredients, including Astragalus Root Extract and 3-glyceryl ascorbate, that are proven to reduce the appearance of aging. It’s dermatologist recommended, tested, and clinically proven to deliver visible results.

The serum’s main ingredients include Astragalus Root Extract, known for its antioxidant and anti-aging properties, and 3-glyceryl ascorbate, a stable form of Vitamin C that brightens and evens skin tone while promoting collagen production.

Yes, Perri Skin’s serum has been clinically proven to be non-irritating and safe for sensitive skin. It’s free from harsh chemicals and made with all-natural ingredients.

Yes, our serum underwent rigorous clinical trials and showed significant improvement in skin texture, hydration, and reduction of fine lines and wrinkles.

Apply a small amount of serum to clean, dry skin every morning and evening. Gently massage in an upward motion. Follow with your moisturizer and sunscreen during the day.

Yes! The serum can be layered with other skincare products. Just ensure it's applied to clean skin before moisturizing.

Avoid using strong exfoliants like Retinoids or AHAs immediately after applying the serum. If you're using those, apply them at different times of the day or alternate days.

Visible results can be seen as early as 7 days, but for optimal results, we recommend consistent use for at least 30 days.

Yes, Perri Skin’s serum is 100% non-toxic and made from all-natural ingredients, with no synthetic fragrances, parabens, or harmful chemicals.

All Perri Skin products will last up to 24 months unopened from date of manufacture. On all packaging there is also an expiration date showing you the shelf life once the product is opened.

No, refrigeration is not necessary, but storing it in a cool, dry place will help preserve its potency.

The serum has a shelf life of 12 months once opened.

Store the serum in a cool, dry place, away from direct sunlight to maintain its efficacy.

Perri Skin is committed to full transparency, using 100% non-toxic, natural ingredients backed by scientific research and clinical trials. We prioritize sustainability and ethical practices while delivering effective, dermatologist-recommended skincare solutions.

Absolutely not. Perri Skin has a super strict cruelty free policy.No products or source ingredients are tested on animals.

Perri Skin products are scientifically formulated with 100% natural ingredients designed to treat and protect an array of skin types and conditions. The entire range does not contain any animal by-products or animal derivatives. Rest assured you will find no lanolin, beeswax, emu oil, honey or any other animal product in our formulations. We use only pure and powerful plant-based oils and extracts to promote healthy, glowing skin.

Perri Skin is dedicated to providing high-quality skincare products that enhance the health and beauty of your skin. Our products are formulated using the finest ingredients and advanced technologies to deliver effective and visible results.

Yes. We are committed to sustainability. Our packaging materials are chosen with the environment in mind, and we strive to minimize waste and promote eco-friendly practices wherever possible.

For best results, apply 1-2 drops of the serum twice daily—once in the morning and once at night. If you cannot apply twice daily, at the very least use it once daily in the evening. 

Yes, the serum is suitable for all skin types, including dry, oily, combination, and sensitive skin.

Apply the serum to clean, dry skin immediately after cleansing. Follow with a moisturizer and sunscreen during the day.

Yes, for maximum benefits, we recommend using the serum in both your morning and nighttime routines.

Yes, it’s always important to apply sunscreen during the day, especially when using products that promote skin renewal, as they can make your skin more sensitive to the sun.